FAQ

  1. I placed the order when will I receive my shipment? we will notify you by email or phone within two hours after you placed the order
  2. For Orders below $200 do I need to pay shipping cost? Yes,there will be  shipping cost for orders less than $200, The system will add the shipping costs as you add Items to the cart. Once the order amount is greater than $200, it will give you an option of "Free Overnight shipping."
  3. Can I return the fish that I bought? We won't be able to take any returns as the returned fish has to go through our treatment process to join our holding tank, and it is not always feasible to treat one fish alone in a tank. 
  4. Do you Treat / Quarantine your fish before selling? Yes, we treat the fish prophylactically to remove parasites; however, the hobbyists must treat and quarantine the fish before they release into their display tank. It is the hobbyist's responsibility to properly treat and quarantine the fish before they release the fish into their display tank.